Provide the destination
Include the delivery country and postcode with your quotation request. Tell us whether the address is a business, residence, freight agent or another destination, and provide any special delivery requirements.
Production and transit
Production time and shipping time are separate. The quoted production schedule depends on the approved specification, quantity and any agreed approval steps. Transit estimates depend on the route and service selected.
Shipping basis and charges
The written quotation should identify the delivery basis, freight charges and how any import duties or taxes are handled. Do not assume a price includes delivery or customs charges unless the quotation states it.
Customs and documentation
Confirm the consignee details and any required import documentation before dispatch. Requirements depend on the destination and shipment. Ask about documentation at the quotation stage if your receiving process has specific needs.
Delivery issues
If a shipment has a problem, contact our team with the order reference and available tracking information. The investigation and resolution will depend on the service and agreed order terms. Specific carrier commitments must be confirmed before launch.
Need advice for your artwork?
Send the product type, dimensions, quantity and delivery country. Our team can discuss practical options for your project.
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